How to Pair Phonak Hearing Aids to an Android Cellphone – Soundwave Hearing Care

For this video, I’m going to show you how to connect your Phonak hearing aids to an Android cell phone and to the My Phonak app.

So the first thing you need to do is you need to go to your settings, connections and Bluetooth. Now to put your hearing aids into pairing mode if you have a standard battery you’re going to open and close the battery doors. And if you have a rechargeable hearing aid you will put your hearing aids on the charger until you see a flashing light and then remove the hearing aids from the charger. Now you may have to hit scan again just to detect the devices as I did there.

Now you will see that the right Phonak hearing aid has popped up – I will click right Phonak hearing aid and we should get a pairing request you will hit pair. Now if you scroll up you can see that the right Phonak hearing aid is connected for calls and audio.

What this means is any sounds coming through the phone itself will route through the hearing aid; so a phone call a text, or an email alert, you will hear those in the hearing aid.

Now, for the most part, you’ll never see your left Phonak hearing aid connected here unless we make that the primary ear.
So then what you’re going to do you’re going to close out of your settings and go to the downloaded MyPhonak app.

There are instructions for your non-rechargeable versus rechargeable. Again you’re going to open and close battery doors or put them in the charger so we’re going to hit continue – I’m going to open and close the battery doors on my standard battery hearing aids that I have here and we’re going to hold them fairly close to the phone and this can take a minute so just be patient.

So there we can see both hearing aids we will hit select – there’s the first pairing request, the left is now connected and the second pairing request for the right; and the pairing is complete.

So I’m just going to click through all of this just to get you to the app. Most of you would have had a tutorial on how to use the app. If you do have any questions or concerns, you can always reach out to us and book an appointment and one of our clinicians will be happy to help you.

As you can see here both the right and left hearing aids are now connected. Now just to make sure the whole process has been completed I recommend going back to settings connections, and Bluetooth and what you want to see is you want to see the right Phonak hearing aid connected for calls and audio, but then you should also see LE_right Phonak hearing aid and LE_left Phonak hearing aid.

The LE refers to the app connection so when you see three connections like that, you know everything is connected and everything should be running and working smoothly.

Calgary and Alberta Hearing Aids

At Soundwave Hearing Care, we offer hearing aids and other management techniques so that you can hear the world around you more clearly. To make an appointment with an audiologist, get in touch with Soundwave right away.