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Soundwave Hearing Care Celebrates Award-Winning Audiologist


Soundwave Hearing Care is proud to announce that one of our team members, Tracy Smith, is the recipient of the 2023 Jean Kienapple Award for Clinical Excellence. This prestigious recognition is awarded by the Canadian Academy of Audiology (CAA) “to recognize clinicians who deliver outstanding clinical services on an ongoing basis, as recognized by peers and clients.”  

A national standard-bearer for audiology 

Founded in 1996 and incorporated in 1988, the CAA is a professional organization committed to advocacy, education and research in audiology. It states that its mission is to enhance the profile of audiologists as primary hearing healthcare providers. Among the national organization’s many areas of service are:  

  • Articulating and upholding ethical standards 
  • Advocacy on audiology-related issues 
  • Supporting professional development and research efforts 
  • Dissemination of educational resources 

The earliest presentation of the Jean Kienapple Award for Clinical Excellence took place in 2001. What makes this award especially meaningful is that nominations are accepted, not only from professionals but also from patients. This accolade is a true testament to the human-first approach to patient care that characterizes Tracy’s work.  

Tracy Smith, a patient-focused audiologist 

Born in Scotland, Tracy Smith is a professional audiologist (R.Aud.) with a Master of Science from the University of Bristol and a Diploma in Hearing Therapy from the Royal School of the Arts. Before coming to Canada in 2014, she served as an advisor on audiology policy to the Scottish government. Of her professional philosophy, she says, “I believe in a person-centred approach to audiology.” 

At Soundwave Hearing Care, we invite our patients to provide feedback on their experience with our audiologists. Here are some of the words of praise we’ve received about Tracy: 

  • “Tracy was thorough, approachable and professional.” 
  • “She left my hearing decisions for my approval with no high-pressure marketing.” 

Tracy serves clients from the Soundwave Hearing Care hearing clinic in Grande Prairie and has a particular interest in helping patients with tinnitus and other challenging hearing issues manage their conditions for a better quality of life. She works with patients of all ages, including children, and believes in maintaining relationships for long-term hearing care.  

Full-Service Hearing Care In Grande Prairie And Beyond 

For a patient-centred audiology service in Grande Prairie, Calgary, Lethbridge and High River, you can rely on the outstanding audiologists at Soundwave Hearing Care. From hearing tests and auditory processing assessments to state-of-the-art hearing aids and custom-fitted ear protection, our team has solutions to manage your hearing needs and help you prevent hearing loss. Contact us today to book an appointment. 

All the blogs are reviewed and edited by our clinic's lead audiologist, Dr. Anne Wooliams. Dr. Woolliams is an experienced audiologist specialized in pediatric audiology, auditory processing, and tinnitus/sound sensitivity therapy. She is dedicated to providing top-notch hearing care and helping her clients improve their language and communication abilities. Dr. Woolliams' expertise in literature and linguistics, combined with her passion for helping people improve their language and communication, make her an incredibly valuable asset in the field of audiology. Learn more about Dr. Woolliams.